LEGION MEDIA
Open a Ticket
ABOUT THIS MEDIA
Open a Ticket is the support-system track: stop guessing in public channels, open the correct ticket, provide the server, feed, error, screenshots, and steps, then let the issue be diagnosed properly.
The support rule stays simple because it saves time: no server ID, no exact feed, no screenshot, no error, and no steps means the problem cannot be diagnosed cleanly.
It explains that screenshots alone are not enough without the affected server, feed and sequence of actions that produced the error.